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Terms and Conditions

Last Updated: Thursday, November 21, 2024

TABLE OF CONTENTS

  1. INTRODUCTION

  1. TRADEMARKS

  1. THE SERVICE

  1. ELIGIBILITY

  1. LICENSE

  1. SUBSCRIPTION-BASED ACCESS

  1. SUBSCRIPTION AND BILLING

  1. PERSONAL DATA

TERM

  1. ACCOUNT REGISTRATION

  1. PROHIBITED ACTIVITIES

  1. INTELLECTUAL PROPERTY RIGHTS

  1. DMCA NOTIFICATION

  1. EXTERNAL SERVICE PURCHASE AND SUBSCRIPTIONS

  1. THIRD-PARTY SERVICES

  1. SPECIAL NOTICE FOR INTERNATIONAL USE; EXPORT CONTROLS

TERMINATION

  1. RELEASE

  1. WARRANTY DISCLAIMER

INDEMNIFICATION

  1. LIMITATION OF LIABILITY

  1. GOVERNING LAW AND DISPUTE RESOLUTION

CLASS ACTION WAIVER

  1. MODIFICATION

  1. MISCELLANEOUS

CONTACT

1. INTRODUCTION

Welcome to Hart & Highland, we are a company based in California. These Terms and Conditions regulate the use and access of www.hartandhighland.com media form, media channel, mobile website, and mobile applications related, linked, or otherwise connected thereto (collectively the “Platform”). For the sake of convenience, the term “Services” shall be included in the term “Platform” wherever used throughout this document unless specified otherwise.

These Terms and Conditions and other Additional Terms (collectively “Terms”) we make available from time to time set out the legal obligations with respect to your interaction and usage of the Platform and Services.

THESE T&CS CONTAIN A COMPULSORY ARBITRATION PROVISION THAT AIMS TO RESOLVE ANY DISPUTES THAT MIGHT ARISE BETWEEN YOU AND US AS A RESULT OF USING OUR PLATFORM. YOU ACKNOWLEDGE AND AGREE TO WAIVE YOUR RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION.

By accepting these Terms, you agree that the Terms constitute a binding contract, effective as of the date of first acceptance by you, between Hart & Highland LLC (hereinafter referred to as “Hart & Highland”, “we”, “us”, or “our”) and you the user (hereinafter referred to as (“you”, “your”) (each a “Party” to the contract and collectively, the “Parties”).

  1. TRADEMARKS

You acknowledge and agree that the Platform, the names and logos, and all related products and names, design marks and slogans, and all other material comprising the Platform, are the property of Hart & Highland or its affiliates (collectively, the “Marks”). Unless stated otherwise, all Marks are protected as the copyright, trade dress, trademarks, and/or other intellectual properties owned by us or by other parties that have licensed their material to us. You are not authorized to use any of the Marks in any advertising, publicity, or any other commercial manner without the prior written consent of Hart & Highland. Your use of the Platform confers no title or ownership in the Platform or the Marks and is not a sale of any rights in the Platform or the Marks. All ownership rights remain in Hart & Highland or its third-party suppliers, as the case may be.

  1. THE SERVICE

Hart & Highland provides access to a curated stock video subscription service, alongside showcasing its creative portfolio and professional offerings, including photography, videography, design, and marketing services. Subscribers to the stock video service gain access to a library of videos available for download and use under a non-exclusive, limited license as described in more detail in section 5 (“Services”).

  1. ELIGIBILITY

    1. To use our Platform, you must:

      1. 4.1.1.Be at least of age the age of majority and not disqualified from entering into contracts under any law;

      2. 4.1.2.complete the registration process; 

      3. 4.1.3.agree to our Terms; and 

      4. 4.1.4.provide true, complete, and up-to-date legal and contact information 

      5. 4.1.5.You represent and warrant that you have the authority to accept these Terms on behalf of the company you may be affiliated with.

      6. 4.1.6.By using Platform, you represent and warrant that you will use Platform only for non-commercial purposes.

      7. 4.1.7.By using Platform, you represent and warrant that you meet all the requirements listed above and that you won’t use Platform in a way that violates any laws or regulations. Hart & Highland may refuse Service, close Accounts of any users, and change eligibility requirements at any time.

      8. 4.1.8.By accepting these terms, you represent and warrant that you are qualified concerning the conditions stated herein and, therefore, are permitted to use the Platform. If you do not meet any of the conditions stated herein, you shall not access/use the Platform and must cease to be a user.

  2. LICENSE

Permission is granted to temporarily download a single copy of the materials (including information, videos, or software) from Hart & Highland's website for personal, non-commercial, and transitory viewing purposes only. This grant constitutes a limited, non-exclusive, and revocable license, not a transfer of ownership or title. By accessing or using these materials, you agree to comply with the terms of this license, which prohibit the following actions:

Prohibited Activities

a. Modifying, reproducing, or copying the materials in any form.

b. Using the materials for any commercial purpose, resale, or public display (whether commercial or non-commercial).

c. Attempting to decompile, reverse engineer, or otherwise extract source code from any software or content on Hart & Highland's website.

d. Removing, altering, or obscuring any copyright, trademark, or other proprietary notices contained within the materials.

e. Transferring the materials to another individual or entity, or "mirroring" the materials on any other server or platform.

Termination of License

This license will automatically terminate if you violate any of the above restrictions. Hart & Highland reserves the right to terminate this license at any time, at its sole discretion, without prior notice.

Obligations Upon Termination

Upon termination of this license, whether due to a violation or at Hart & Highland's discretion, you are required to immediately:

a. Cease using and accessing the materials.

b. Destroy any downloaded or retained materials in your possession, whether in electronic, printed or any other format.

By accessing or downloading any materials from Hart & Highland’s website, you acknowledge that you have read, understood, and agree to abide by these license terms.

  1. SUBSCRIPTION-BASED ACCESS

    1. Membership Features: The subscription service is available on a month-to-month basis at a fee mentioned on the Platform as may be amended from time to time, granting users access to the stock video library for personal or commercial use within the scope of the provided license.

    2. Digital License: Subscribers may use the downloaded videos without the requirement of attribution to Hart & Highland. However, subscribers are strictly prohibited from:

      1. 6.2.1.Reselling, sublicensing, or redistributing the videos in any format.

      2. 6.2.2.Using the videos in any manner that competes with Hart & Highland’s services or offerings.

      3. 6.2.3.Using the videos in a way that violates any applicable laws or regulations.

Hart & Highland reserves the right to modify, suspend, or discontinue any aspect of the Services, including the stock video library content, features, and subscription terms, at its sole discretion. Any changes will be communicated to subscribers with reasonable notice where applicable.

  1. SUBSCRIPTION AND BILLING

    1. Payment Terms: By subscribing, users agree to the automatic billing of the monthly subscription fee until cancellation.

    2. Cancellation Policy: Subscribers may cancel at any time before the next billing cycle to avoid charges. Refunds are not offered for partial or unused subscription periods.

  2. PERSONAL DATA

To provide you with the Platform as mentioned in these Terms it is required that we collect your basic information as mentioned in our Privacy Policy (“Personal data”). You agree that your Personal data is collected by us through your consent. 

  1. TERM

The Term begins as soon as you access the Platform and continues as long as you use the Service. Clicking the button and entering your username means that you’ve officially “signed” these Terms.

  1. ACCOUNT REGISTRATION

    1. To access the Platform, you need to register for a user account on the Platform (“Account”). For continuous access to our Platform, it is suggested that you provide us with accurate, complete, and updated information wherever applicable. Failing to meet the aforesaid condition may result in the suspension of the respective user Account. 

    2. You agree not to (1) misrepresent yourself as someone else by selecting or using a username a name, email, or phone number of another person; (2) use, as a username, an offensive, vulgar, or obscene name; (3) use as a username a fictitious name or pseudonym.

    3. You are solely liable and responsible for any activity that occurs on your Account. You agree and understand that you shall not share your user Account password with anybody or do any such act that promotes unauthorized use of your user Account. You shall take all measures to protect your password, including but not limited to, restricting the use of your personal device.

    4. You must notify us immediately on our Platform of any change in your eligibility to use the Platform, breach of security, or unauthorized use of your Account. You shall have the ability to delete your Account, either through the Platform or through a request made on our Platform. 

    5. You understand and agree that by creating a user Account, you agree to receive communication concerning marketing emails and SMS from us. You understand and agree that any communication or notification you receive from us electronically shall qualify as legal notice and meet all the legal notice requirements.

  2. PROHIBITED ACTIVITIES

    1. As a user of the Platform, you agree not to:

      1. 11.1.1.systematically retrieve data or other Content from the Platform to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.

      2. 11.1.2.make any unauthorized use of the Platform, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited emails, or creating user Accounts by automated means or under false pretenses.

      3. 11.1.3.use a buying agent or purchasing agent to make purchases on the Platform.

      4. 11.1.4.use the Platform for advertising or offering to sell goods and services.

      5. 11.1.5.circumvent, disable, or otherwise interfere with security-related features of the Platform, including features that prevent or restrict the use or copying of any Platform Content or enforce limitations on the use of the Platform and/or the Platform Content or Content contained therein.

      6. 11.1.6.engage in unauthorized framing of or linking to the Platform.

      7. 11.1.7.trick, defraud, or mislead us and other users of the Platform, especially in any attempt to learn sensitive account information such as user passwords;

      8. 11.1.8.make improper use of our support services or submit false reports of abuse or misconduct.

      9. 11.1.9.engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.

      10. 11.1.10.interfere with, disrupt, or create an undue burden on the Platform or the networks or services connected to the Platform.

      11. 11.1.11.attempt to impersonate another user or person or use the username of another user.

      12. 11.1.12.sell or otherwise transfer your profile.

      13. 11.1.13.use any information obtained from the Platform in order to harass, abuse, or harm another person.

      14. 11.1.14.use the Platform as part of any effort to compete with us or otherwise use the Platform and/or the Platform Content for any revenue-generating endeavor or commercial enterprise.

      15. 11.1.15.attempt to bypass any measures of the Platform designed to prevent or restrict access to the Platform, or any portion of the Platform.

      16. 11.1.16.harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Platform to you.

      17. 11.1.17.delete the copyright or other proprietary rights notice from any Platform Content.

      18. 11.1.18.copy or adapt the Platform’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.

      19. 11.1.19.upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Platform or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Platform.

      20. 11.1.20.upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).

      21. 11.1.21.except as may be the result of a standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Platform, or using or launching any unauthorized script or other software.

      22. 11.1.22.disparage, tarnish, or otherwise harm, in our opinion, us and/or the Platform.

      23. 11.1.23.use the Platform in a manner inconsistent with any applicable laws or regulations.

  3. INTELLECTUAL PROPERTY RIGHTS

    1. The Platform contains Intellectual Property of Hart & Highland in the form of content, graphics, videos, audios, text, and any other digital content (“Platform Content”). This is an agreement for the use of Platform, and you are not granted a license to any Platform Content under this Terms. Except to the extent that applicable laws prevent us from doing so, you will not, directly or indirectly: (i) reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, object code, or underlying structure, ideas, or algorithms of, or found at or through the Platform; (ii) remove any proprietary notices or labels from the Platform Content; reproduce or copy the Platform Content or any part thereof; (iii) modify, translate, or create derivative works based on the Platform Content; (iv) copy, distribute, pledge, assign, or otherwise transfer or encumber rights to the Platform Content; (v) create any derivative product from any of the foregoing; (vi) without our express written permission, introduce automated agents or scripts to the Platform so as to produce multiple accounts, generate automated searches, requests and queries, or to strip or mine data from the Platform; or (vii) allow third parties to gain access to the Platform or to Platform Content in any manner other than as expressly permitted in this Terms and Conditions.

    2. You acknowledge and agree that the Platform, the names and logos, and all related product and names, design marks and slogans, and all other material comprising the Platform, are the property of Hart & Highland or its affiliates (collectively, the “Marks”). Unless stated otherwise, all Marks are protected as the copyright, trade dress, trademarks, and/or other intellectual properties owned by us or by other parties that have licensed their material to us. You are not authorized to use any of the Marks in any advertising, publicity, or any other commercial manner without the prior written consent of Hart & Highland. Your use of the Platform confers no title or ownership in the Platform or the Marks and is not a sale of any rights in the Platform or the Marks. All ownership rights remain in Hart & Highland or its third-party suppliers, as the case may be.

    3. You are solely responsible for any content and other material that you submit, publish, transmit, or display on, through, or with our Platform (“Content”). You grant us a non-exclusive, worldwide, royalty-free, and fully paid license to use the Content, as necessary, for purposes of providing the Platform to you and other users of the Platform. All rights in and to the Content not expressly granted to us in these Terms are reserved by you.

    4. You acknowledge and agree that any comments, ideas, and/or reports provided to us (“Feedback”) shall be the property of Hart & Highland and you hereby irrevocably transfer and assign to Hart & Highland such Feedback, and all associated intellectual property rights, provided however that you shall be free to use such Feedback in the ordinary conduct of your business.

    5. It is our policy to limit access to our Platform of users who infringe the intellectual property rights of others, as a consequence of which we shall terminate your Account. If you find that anything on our Platform infringes any copyright that you own or control, please contact us using the information provided in section 26.

  4. DMCA NOTIFICATION

If you are a copyright owner or an agent thereof and believe that any content made available via the Platform infringes upon your copyright, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing us with the following information in writing: (a) identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works; (b) identification of the claimed infringing material and information reasonably sufficient to permit us to locate the material on the Platform (providing the URL(s) of the claimed infringing material satisfies this requirement); (c) information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an email address; (d) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; (e) a statement by you, made under penalty of perjury, that the above information in your notification is accurate and that you are the copyright owner or are authorized to act on the copyright owner’s behalf; and (f) your physical or electronic signature. Please send us all notices in connection with copyright infringements to: 2510 Main Street, Suite 209, Santa Monica, CA 90405

    1. Counter-Notice.

If you feel that any of your Content was improperly removed or made unavailable to other users, please contact us via the contact information set forth above.

  1. EXTERNAL SERVICE PURCHASE AND SUBSCRIPTIONS

When making a purchase on the Platform, you may have the option to pay through an External Service, such as with your Apple ID or Google account (“your External Service Account”), and your External Service Account will be charged for the purchase in accordance with the terms disclosed to you at the time of purchase and the general terms applicable to your External Service Account. Some External Services may charge you sales tax, which may change from time to time.

If your External Service Purchase includes an automatically renewing subscription, your External Service Account will continue to be periodically charged for the subscription until you cancel. After your initial subscription commitment period, and again after any subsequent subscription period, the subscription will automatically continue for the price and time period you agreed to when subscribing.

To cancel a subscription: If you do not want your subscription to renew automatically, or if you want to change or terminate your subscription, you must log in to your External Service Account and follow instructions to manage or cancel your subscription, even if you have otherwise deleted your account with us or if you have deleted the Platform from your device.

For example, if you subscribed using your Apple ID, cancellation is handled by Apple, not us. To cancel a purchase made with your Apple ID, go to Settings > iTunes & App Stores > [click on your Apple ID] > View Apple ID > Subscriptions, then find your subscription and follow the instructions to cancel. You can also request assistance at https://getsupport.apple.com.

Similarly, if you subscribed through Google Play, cancelation is handled by Google. To cancel a purchase made through Google Play, launch the Google Play app on your mobile device and go to Menu > My Apps > Subscriptions, then find your subscription and follow the instructions to cancel. You can also request assistance at https://play.google.com. If you cancel a subscription, you may continue to use the cancelled service until the end of your then-current subscription term. The subscription will not be renewed when your then-current term expires.

If you initiate a chargeback or otherwise reverse a payment made with your External Service Account, we may terminate your account immediately at our sole discretion, on the basis that you have determined that you do not want our subscription. In the event that your chargeback or other payment reversal is overturned, please contact us using the information at the end of this page. We will retain all funds charged to your External Service Account until you cancel your subscription through your External Service Account.

You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; (ii) you are not listed on any U.S. Government list of prohibited or restricted parties and (iii) you are not located in any other country or jurisdiction from which you would be barred from using the Services by applicable law. 

If you have any questions, complaints, or claims with respect to the Apple-Enabled Software, they should be directed to Hart & Highland as follows: hello@hartandhighland.com.   

  1. THIRD-PARTY SERVICES

The Platform provided by us may permit you to link to other websites, services, or resources on the Internet, and other websites, services or resources may contain links to the Platform. Also, Content may contain links to other websites, services, or resources on the Internet. When you access third-party resources on the Internet, you shall do so at your own risk. These other resources are not controlled by us, and you agree that we shall not be responsible or liable for including but not limited to the content, functions, accuracy, legality, appropriateness, or any other aspect of such websites or resources. The inclusion of any such link shall not imply our endorsement or any association in any way between their operators and us. You also agree that we will not be responsible or liable in any case, either directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such website or resource.

  1. SPECIAL NOTICE FOR INTERNATIONAL USE; EXPORT CONTROLS 

The Platform and the transmission of applicable data, if any, may be subject to export controls and economic sanctions laws of the United States or other jurisdictions. Nothing may be downloaded from the Platform or otherwise exported or re-exported in violation of such export control and economic sanctions laws. Downloading or using the Platform and applications is at your sole risk. Recognizing the global nature of the internet, you agree to comply with all local rules and laws regarding your use of the Platform and applications, including online conduct and acceptable content. 

  1. TERMINATION

We reserve the right to terminate your access to all or any part of the Platform at any point of time, without providing any cause, with or without notice, effective immediately, which may result in the forfeiture and destruction of all information associated with your membership. You may terminate your Account if you wish to do so by placing a request on our Platform. Any such termination shall immediately revoke the license granted under Section 5, and you shall effective immediately be prohibited from accessing or using the Platform or Content for any reason. All fees paid hereunder are non-refundable. The provisions of these Terms which by their nature should survive termination shall survive termination, including but not limited to Licenses, warranty disclaimers, ownership provisions, limitations of liability, and indemnification.

  1. RELEASE

To the maximum extent permissible by applicable law, you hereby absolutely release Hart & Highland and its affiliates as well as all other users of the Platform from responsibilities including but not limited to, claims, causes of action, liability, expenses, demands, and/or damages (actual and consequential) of all kinds and nature, known and unknown and claims of negligence that may arise from the use of or inability to use, or in relation to your use of and/or reliance on the Platform, including any disputes which may arise between users and the acts or omissions of third parties.

  1. WARRANTY DISCLAIMER

THE PLATFORM IS PROVIDED “AS IS”, “AS AVAILABLE” BASIS. THE USE OF THE PLATFORM IS AT THE USER’S SOLE RISK. THE PLATFORM IS PROVIDED WITHOUT WARRANTY, REPRESENTATION, OR GUARANTEE OF ANY KIND WHATSOEVER, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,  ANY WARRANTIES OF TITLE OR ACCURACY AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED, WITH THE SOLE EXCEPTION OF WARRANTIES (IF ANY) WHICH CANNOT BE EXPRESSLY EXCLUDED UNDER APPLICABLE LAW. HART & HIGHLAND, OUR PARTNERS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS, AND CONTENT PROVIDERS DO NOT WARRANT THAT: (I) THE PLATFORM IS OR WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME, INSTANCE OR LOCATION; (II) ANY DEFECTS MATERIAL OR NOT, OR ERRORS WILL BE CORRECTED; (III) ANY/ALL CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE PLATFORM IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; (IV) ANY/ALL INFORMATION IS COMPLETE, ACCURATE, UP-TO-DATE, OR RELIABLE; (V) ANY PARTICULAR SERVICE, CONTENT, OR PRODUCT REFERRED TO IN THE PLATFORM IS SAFE, APPROPRIATE, OR EFFECTIVE FOR YOUR AND/OR YOUR EMPLOYEES; (VI) THAT RESULTS OF USING THE SERVICES PROVIDED BY US WILL MEET YOUR REQUIREMENTS(VII) THE USE OF THE PLATFORM PROVIDED BY US SHALL COMPLY WITH ANY LAWS, RULES, REGULATIONS, REQUIREMENTS, POLICIES, QUALIFICATIONS, OR BEST PRACTICES, INCLUDING BUT NOT LIMITED TO PRIVACY LAWS, PROFESSIONAL LICENSURE, OR REIMBURSEMENT; (VIII) THE USE OF THE PLATFORM SHALL NOT RESULT IN LEGAL DUTIES OR LIABILITY. WE DO NOT GUARANTEE IN ANY INSTANCE THAT ANY PARTICULAR CONTENT OR MATERIAL SHALL BE MADE AVAILABLE THROUGH THE PLATFORM. THE MATERIALS APPEARING ON OUR PLATFORM COULD INCLUDE TECHNICAL, TYPOGRAPHICAL, OR PHOTOGRAPHIC ERRORS. HART & HIGHLAND DOES NOT WARRANT THAT ANY OF THE MATERIALS ON ITS PLATFORM ARE ACCURATE, COMPLETE, OR CURRENT. HART & HIGHLAND  MAY MAKE CHANGES TO THE MATERIALS CONTAINED ON ITS PLATFORM AT ANY TIME WITHOUT NOTICE. HART & HIGHLAND  DOES NOT, HOWEVER, MAKE ANY COMMITMENT TO UPDATE SUCH MATERIALS.

  1. INDEMNIFICATION

You acknowledge and agree that you shall at all times defend, indemnify, and hold harmless us, our affiliates, and each of our affiliates including but not limited to, respective officers, directors, contractors, employees, agents, suppliers, and representatives against all liabilities, claims, fees, costs, penalties or sanctions, losses, expenses, and interest of any nature, including reasonable attorneys’ fees, arising out of or which may relate to: (a) your use or misuse of, or access to, the Platform; (b)your violation of any privacy, professional, ethics, licensing, or consumer protection laws, rules, or regulations; (c) your misuse of anyone’s private, proprietary, or Personal data; (d) infringement by you (or any third party using your Account or identity in the Platform) of any intellectual property or other rights of any person or entity; or (e) otherwise in violation of these Terms in any way. It is our right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall assist and cooperate with us in asserting any available defenses at your expense, including reasonable attorneys’ fees incurred by us. 

  1. LIMITATION OF LIABILITY

THE USE OF THE PLATFORM OFFERED BY US IS ENTIRELY AT YOUR OWN RISK. IN NO CASE SHALL WE, NOR OUR OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, PARTNERS, SUPPLIERS, CONTENT PROVIDERS, OR ANY USERS BE LIABLE TO YOU UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH REGARDS TO THE PLATFORM FOR: (I) ANY LOST PROFITS, LOSS IN REVENUE, LOSS OF GOODWILL, ANY DATA LOSS, LOSS OF USE, COST OF PROCURING SUBSTITUTE GOODS OR SERVICES, OTHER INTANGIBLE LOSSES, OR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, COMPENSATORY, EXEMPLARY, RELIANCE, PUNITIVE, LIQUIDATED, OR ANY SIMILAR CONSEQUENTIAL DAMAGES OF ANY TYPE WHATSOEVER (HOWEVER ARISING), (II) ANY, VIRUSES, BUGS, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGIN), (III) ANY PERSONAL INJURY OR HARM, INCLUDING DEATH, WHICH IS CAUSED BY YOUR USE OR MISUSE OF THE PLATFORM, (IV) ANY CLAIMS, DEMANDS, OR DAMAGES ARISING OUT OF OR RELATING TO ANY DISPUTE BETWEEN YOU AND ANY OTHER USER OF THE PLATFORM, OR (V) ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) OF OR GREATER THAN ANY FEES PAID BY YOU FOR USING OF PARTICULAR SERVICES DURING THE IMMEDIATELY PREVIOUS THREE (3) MONTH PERIOD. REMEDIES UNDER THESE TERMS ARE EXCLUSIVE AND ARE LIMITED TO THOSE EXPRESSLY PROVIDED FOR IN THESE TERMS AND CONDITIONS. NOTHING IN THESE TERMS AND CONDITIONS SHALL BE DEEMED TO EXCLUDE OR LIMIT YOUR LIABILITY IN RESPECT OF ANY INDEMNITY GIVEN BY YOU UNDER THESE TERMS.

  1. GOVERNING LAW AND DISPUTE RESOLUTION

The parties agree that the validity, operation, and performance of these Terms shall be governed by and interpreted in accordance with the laws of the State of California applicable therein (notwithstanding conflict of law rules). The Parties do expressly and irrevocably concede to the jurisdiction of courts located in the State of California with respect to any matter or claim, suit, action, or proceeding arising under or related to these Terms. 

Any dispute concerning the subject matter of these Terms, or the breach, termination, or validity thereof (a “Dispute”) will be settled exclusively in accordance with the procedures set forth herein.  The party seeking resolution of a Dispute will first give notice in writing of the Dispute to the other party, setting forth the nature of the Dispute and a concise statement of the issues to be resolved. If the Dispute has not been resolved through good faith efforts and negotiations of senior officers or representatives of the parties within fifteen (15) days of receipt by the relevant party of the notice of Dispute, such notice will be deemed to be a notice of arbitration, and the parties agree to submit the Dispute to a single arbitrator mutually agreeable to both parties. The venue of such arbitration shall be as may be mutually decided by the Parties. In the event that the Parties cannot agree on a sole arbitrator, the arbitrator will be appointed by a judge of the appropriate court on application by either party to the Dispute. All decisions and awards rendered by the arbitrator will be final and binding upon the parties for all questions submitted to such arbitrator, and the costs associated with such submission shall be shared equally by the parties involved in the Dispute unless the arbitrator decides otherwise.  The parties waive all rights of appeal, therefore to any court or tribunal, and agree that the only recourse by any party to any court will be for the purpose of enforcing an arbitration award.

  1. CLASS ACTION WAIVER

The Parties hereby expressly waive their right to bring or participate in a class action lawsuit. The Parties agree that each may bring claims to the fullest extent legally permissible against the other only in their individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. Further, unless both you and we agree otherwise, an arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding.

  1. MODIFICATION

We shall have the right to make modifications or replace any of the Terms, or suspend, change, or discontinue the Platform (including but not limited to, the availability of any featured content, or database,) at any time or instance by posting a notice through the Platform. We may also do so by sending you a notice via email, via the Platform, or by any other means of communication. We reserve the right to impose limits on certain features and services. We may if required to do so restrict your access to parts or all of the Platform without notice or liability. We endeavor to try and provide notice of modifications to these Terms. However, you also agree that it is your responsibility to make reasonable efforts to be aware of such modifications. 

When you continue to use the Platform after notification of any modifications to the Terms shall mean acceptance of those modifications, and those modifications shall apply to your continued use of the Platform going forward. Your use of the Platform is subject to the Terms in effect at the time of such use.

  1. MISCELLANEOUS

    1. Entire agreement and severability. These Terms are the entire agreement between you and us with regard to the Platform. These Terms supersede all prior, contemporaneous communications and proposals made (whether oral, written, or electronic) between you and us with regard to the Platform. If any provisions mentioned in these Terms are found to be unenforceable or invalid, that particular provision or provisions will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable. In the event of the failure of either Party to exercise in any respect, any right provided for herein shall not be deemed a waiver of any further rights hereunder.

    2. Relationship of the parties. You and Hart & Highland are independent contractors. These Terms shall not and do not create a partnership, franchise, joint venture, agency, fiduciary, or employment relationship of any kind between the Parties. You shall not have any authority of any kind to bind us in any respect. Unless expressly stated otherwise in these Terms, there are no third-party beneficiaries to the Terms. We do not have any special relationship with you or any fiduciary duty.

    3. Force majeure. We will not be liable in any case for any failure or delay in the performance of our obligations for any reason hereunder if such failure results from: (a) any cause beyond our reasonable control, including but not limited to, mechanical, electronic, or communications failure or degradation, denial-of-service attacks, (b) any failure by a third-party hosting provider or utility provider, (c) strikes, shortages, riots, fires, acts of God, war, terrorism, and governmental action.

    4. Assignment. You agree that these Terms are personal to you, and are not assignable, transferable, or sublicensable by you. We reserve the right to assign, transfer, or delegate any of our rights and obligations hereunder without obtaining consent.

    5. Notices. All notices under these Terms shall be in writing Unless otherwise specified in these Terms. Notices to us shall be sent by email to hello@hartandhighland.com. You shall ensure written confirmation of receipt for notice to be effective. Notices to you shall be sent to your last known email address (or the email address of your successor, if any) and/or to any email address that would be reasonably likely to provide notice to you, and such notice shall be effective upon transmission.

    6. No waiver. Our failure to enforce any part of these Terms shall not constitute a waiver of our right to later enforce that or any other part of these Terms. Waiver of compliance in any particular instance does not mean that we will waive compliance in the future.

    7. Interpretation. The headers are provided only to make this Agreement easier to read and understand.

  2. CONTACT

You may get in touch with us through our Platform or the address given below: 

By email: hello@hartandhighland.com

By visiting this page on our website

By phone number: 424.291.2356 

 
 

 PRIVACY POLICY

LAST UPDATED: Wednesday, November 27, 2024

TABLE OF CONTENTS

  1. INTRODUCTION

  1. DEFINITIONS

  1. NAME AND ADDRESS OF THE CONTROLLER

  1. COOKIES

  1. COLLECTION OF GENERAL DATA AND INFORMATION

  1. CONTACT POSSIBILITY VIA THE Platform

  1. CCPA PROVISO

  1. Security

  1. ROUTINE ERASURE AND BLOCKING OF PERSONAL DATA

  1. RIGHTS OF THE DATA SUBJECT

  1. DATA PROTECTION PROVISIONS ABOUT THE APPLICATION AND USE OF GOOGLE ANALYTICS (WITH ANONYMIZATION FUNCTION)

  1. DATA PROTECTION PROVISIONS ABOUT THE APPLICATION AND USE OF SERVICE PROVIDERS FOR BEHAVIORAL MARKETING

  1. PAYMENT METHOD: DATA PROTECTION PROVISIONS ABOUT THE USE OF STRIPE AS A PAYMENT PROCESSOR

  1. LEGAL BASIS FOR THE PROCESSING

  1. THE LEGITIMATE INTERESTS PURSUED BY THE CONTROLLER OR BY A THIRD PARTY

  1. Children's Privacy

  1. Transfer of Data

  1. PERIOD FOR WHICH THE PERSONAL DATA WILL BE STORED

  1. "Do Not Track" Signals

  1. PROVISION OF PERSONAL DATA AS STATUTORY OR CONTRACTUAL REQUIREMENT; REQUIREMENT NECESSARY TO ENTER INTO A CONTRACT; OBLIGATION OF THE DATA SUBJECT TO PROVIDE THE PERSONAL DATA; POSSIBLE CONSEQUENCES OF FAILURE TO PROVIDE SUCH DATA

1. INTRODUCTION

We are delighted that you have shown interest in the services of Hart and Highland LLC (hereinafter referred to as “Hart and Highland”, “we”, “us”, “our”) which are provided via www.hartandhighland.com and the services provided through the website, mobile application related linked, or otherwise connected thereto (collectively the “Platform”). Data protection is a particularly high priority for Hart and Highland. The use of the Platform of Hart and Highland is possible without any indication of personal data; however, if a data subject wants to use special services via our Platform, processing of personal data may become necessary. If the processing of personal data is necessary, and there is no statutory basis for such processing, we generally obtain consent from the data subject.

The processing of personal data, such as the name, address, email address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA) and in accordance with the country-specific data protection regulations applicable to Hart and Highland. Utilizing this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed through this data protection declaration, of the rights to which they are entitled.

As the controller, Hart and Highland has implemented numerous technical and organizational measures to ensure the complete protection of personal data processed through this Platform. However, Internet-based data transmissions may, in principle, have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means.

  1. DEFINITIONS

The data protection declaration of Hart and Highland is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to first explain the terminology used. In this data protection declaration, we use, among other things, the following terms:

    1. Personal data

Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

    1. Data subject

Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.

    1. Processing

Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

    1. Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

    1. Profiling

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.

    1. Pseudonymization

Pseudonymization is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

    1. Controller or controller responsible for the processing

Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

    1. Processor

Processor is a natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller.

    1. Recipient

Recipient is a natural or legal person, public authority, agency, or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

    1. Third-party

Third-party is a natural or legal person, public authority, agency, or body other than the data subject, controller, processor, and persons who, under the direct authority of the controller or processor, are authorized to process personal data.

    1. Consent

Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

  1. NAME AND ADDRESS OF THE CONTROLLER

Controller for the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:

Hart and Highland LLC

hello@hartandhighland.com 

2510 Main Street, Suite 209

Santa Monica, CA 90036

310-431-9264

  1. COOKIES

The Platform of Hart and Highland uses cookies. Cookies are text files that are stored in a computer system via an Internet browser.

Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Platform and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the data subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.

Through the use of cookies, Hart and Highland can provide the users of this Platform with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our Platform can be optimized with the user in mind. Cookies allow us, as previously mentioned, to recognize our Platform users. The purpose of this recognition is to make it easier for users to utilize our Platform. The Platform user that uses cookies, e.g. does not have to enter access data each time the Platform is accessed, because this is taken over by the Platform, and the cookie is thus stored on the user’s computer system. Another example is the cookie of a shopping cart in an online shop. The online store remembers the articles that a customer has placed in the virtual shopping cart via a cookie.

The data subject may, at any time, prevent the setting of cookies through our Platform employing a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our Platform may be entirely usable. Hart and Highland uses the following cookies.

  1. COLLECTION OF GENERAL DATA AND INFORMATION

The Platform of Hart and Highland collects a series of general data and information when a data subject or automated system calls up the Platform. This general data and information are stored in the server log files. The general data collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our Platform (so-called referrers), (4) the sub-websites, (5) the date and time of access to the Platform, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, (8) full name, address, state, province, zip/postal code, city (9) email address, (10) Payment method details such as credit card details (11) phone numbers and, (12) any other similar data and information that may be used in the event of attacks on our information technology systems.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

When using these general data and information, Hart and Highland does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our Platform correctly, (2) optimize the content of our Platform as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, (4) for analytics purposes, (5) to facilitate account creation and logon process, (6) request feedback (7) as necessary for basic functionality of the Platform and account management (billing our clients), (8) to allow you to participate in interactive features of our Platform when you choose to do so and, (9) to provide customer support, (10) to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information and, (10) to provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. If Hart & Highland is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy. Therefore, Hart and Highland analyses anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise and to achieve an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

  1. CONTACT POSSIBILITY VIA THE Platform

The Platform of Hart and Highland contains information that enables a quick electronic contact to our enterprise, as well as direct communication with us, which also includes a general address of the so-called electronic mail (email address). If a data subject contacts the controller by email or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the data controller are stored for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties.

  1. CCPA PROVISO

The California Code of Regulations defines a "resident" as:

    1. every individual who is in the State of California for other than a temporary or transitory purpose and

    2. every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose

All other individuals are defined as "non-residents."

If this definition of "resident" applies to you, certain rights and obligations apply regarding your personal information.

if you are a resident of California, you are granted specific rights regarding access to your personal information.

Your California Privacy Rights

If you are a California resident, you have the following rights specifically under the California Consumer Privacy Act:

Right to Know. You have the right to know and see what data we have collected about you over the past 12 months, including:

(1) The categories of personal information we have collected about you;

(2) The categories of sources from which the personal information is collected;

(3) The business or commercial purpose for collecting your personal information;

(4) The categories of third parties with whom we have shared your personal information; and

(5) The specific pieces of personal information we have collected about you.

Right to Delete. You have the right to request that we delete the personal information we have collected from you (and direct our service providers to do the same).

If you are under 18 years of age, reside in California, and have a registered account with the Platform, you have the right to request removal of unwanted data that you publicly post on the Platform. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Platform, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).

Other Rights. California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided in this document. 

Certain information may be exempt from such requests under applicable law. For example, we need certain types of information so that we can provide the Platform to you. If you ask us to delete it, you may no longer be able to access or use the Platform.

To exercise your rights under the California Consumer Privacy Act, please contact us by either sending us an e-mail at hello@hartandhighland.com. Please provide your full name and e-mail address so that we may respond to your request as quickly as possible. You may be required to verify your identify before we fulfill your request. To do so, you will need to provide us with certain account information, such as your full name and email address. You can also designate an authorized agent to make a request on your behalf. To do so, you must provide us with written authorization for the agent to act on your behalf. You will still need to verify your identity directly with us.

  1. Security

This Platform ensures that data is encrypted when leaving the Platform. This process involves the converting of information or data into a code to prevent unauthorised access. This Platform follows this process and employs secure methods to ensure the protection of all credit and debit card transactions. Encryption methods such as SSL are utilised to protect customer data when in transit to and from this Platform over a secure communications channel.

Whilst we do everything within our power to ensure that personal data is protected at all times from our Platform, we cannot guarantee the security and integrity of the information that has been transmitted to our Platform.

  1. ROUTINE ERASURE AND BLOCKING OF PERSONAL DATA

The data controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject.

If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.

  1. RIGHTS OF THE DATA SUBJECT

    1. Right of confirmation

Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact us or another employee of the controller.

    1. Right of access

Each data subject shall have the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. Furthermore, the European directives and regulations grant the data subject access to the following information: the purposes of the processing; the categories of personal data concerned; the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations; where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period; the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing; the existence of the right to file a complaint with a supervisory authority; where the personal data are not collected from the data subject, any available information as to their source; the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.

Furthermore, the data subject shall have a right to obtain information as to whether personal data are transferred to a third country or an international organization. Where this is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer.

If a data subject wishes to avail himself of this right of access, he or she may at any time contact our us or another employee of the controller.

    1. Right to rectification

Each data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact us or another employee of the controller.

    1. Right to erasure (Right to be forgotten)

Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:

The personal data is no longer necessary in relation to the purposes for which they were collected or otherwise processed.

The data subject withdraws consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.

The data subject objects to the processing in accordance with Article 21(1) of the GDPR, and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.

The personal data have been unlawfully processed.

The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.

The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.

If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by Hart and Highland, he or she may at any time contact our us or another employee of the controller. Hart and Highland or another employee shall promptly ensure that the erasure request is complied with immediately.

Where the controller has made personal data public and is obliged pursuant to Article 17(1) to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that the data subject has requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. Hart and Highland or another employee will arrange the necessary measures in individual cases.

    1. Right of restriction of processing

Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:

The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.

The processing is unlawful, and the data subject opposes the erasure of the personal data and requests the restriction of their use instead.

The controller no longer needs the personal data for the processing, but they are required by the data subject for the establishment, exercise or Defense of legal claims.

The data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

If one of the conditions as mentioned above is met, and a data subject wishes to request the restriction of the processing of personal data stored by Hart and Highland, he or she may at any time contact us or another employee of the controller. Hart and Highland or another employee will arrange the restriction of the processing.

    1. Right to data portability

Each data subject shall have the right granted by the European legislator, to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used, and machine-readable format. He or she shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided. As long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, in exercising his or her right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.

In order to assert the right to data portability, the data subject may at any time contact Hart and Highland or another employee.

    1. Right to object

Each data subject shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.

Hart and Highland shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or Defense of legal claims.

If Hart and Highland processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to the processing of personal data concerning him or her for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to Hart and Highland to the processing for direct marketing purposes, Hart and Highland will no longer process the personal data for these purposes.

In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her by Hart and Highland for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

In order to exercise the right to object, the data subject may directly contact Hart and Highland or another employee. In addition, the data subject is free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use his or her right to object by automated means using technical specifications.

    1. Automated individual decision-making, including profiling

Each data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, as long as the decision (1) is not is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) is not authorized by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is not based on the data subject’s explicit consent.

If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) it is based on the data subject’s explicit consent, Hart and Highland shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision.

If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may at any time directly contact Hart and Highland or another employee of the controller.

    1. Right to withdraw data protection consent

Each data subject shall have the right granted by the European legislator to withdraw his or her consent to the processing of his or her personal data at any time.

If the data subject wishes to exercise the right to withdraw the consent, he or she may at any time directly contact Hart and Highland or another employee of the controller. 

  1. DATA PROTECTION PROVISIONS ABOUT THE APPLICATION AND USE OF GOOGLE ANALYTICS (WITH ANONYMIZATION FUNCTION)

On this Platform, the controller has integrated the component of Google Analytics (with the anonymizer function). Google Analytics is a web analytics service. Web analytics is the collection, gathering, and analysis of data about the behavior of visitors to websites. A web analysis service collects, inter alia, data about the website from which a person has come (the so-called referrer), which sub-pages were visited, or how often and for what duration a sub-page was viewed. Web analytics are mainly used for the optimization of a website and in order to carry out a cost-benefit analysis of Internet advertising.

The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.

For the web analytics through Google Analytics, the controller uses the application “_gat. _anonymizeIp”. By means of this application the IP address of the Internet connection of the data subject is abridged by Google and anonymized when accessing our Platform from a Member State of the European Union or another Contracting State to the Agreement on the European Economic Area.

The purpose of the Google Analytics component is to analyses the traffic on our Platform. Google uses the collected data and information, among other things, to evaluate the use of our Platform and to provide online reports, which show the activities on our Platform, and to provide other services concerning the use of our Platform for us.

Google Analytics places a cookie on the information technology system of the data subject. The definition of cookies is explained above. With the setting of the cookie, Google is enabled to analyses the use of our Platform. With each call-up to one of the individual pages of this Platform, which is operated by the controller and into which a Google Analytics component was integrated, the Internet browser on the information technology system of the data subject will automatically submit data through the Google Analytics component for the purpose of online advertising and the settlement of commissions to Google. During the course of this technical procedure, the enterprise Google gains knowledge of personal information, such as the IP address of the data subject, which serves Google, inter alia, to understand the origin of visitors and clicks, and subsequently create commission settlements.

The cookie is used to store personal information, such as the access time, the location from which the access was made, and the frequency of visits of our Platform by the data subject. With each visit to our Platform, such personal data, including the IP address of the Internet access used by the data subject, will be transmitted to Google in the United States of America. These personal data are stored by Google in the United States of America. Google may pass these personal data collected through the technical procedure to third parties.

The data subject may, as stated above, prevent the setting of cookies through our Platform at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies. Such an adjustment to the Internet browser used would also prevent Google Analytics from setting a cookie on the information technology system of the data subject. In addition, cookies already in use by Google Analytics may be deleted at any time via a web browser or other software programs.

In addition, the data subject has the possibility of objecting to a collection of data that are generated by Google Analytics, which is related to the use of this Platform, as well as the processing of this data by Google and the chance to preclude any such. For this purpose, the data subject must download a browser add-on under the link https://tools.google.com/dlpage/gaoptout and install it. This browser add-on tells Google Analytics through a JavaScript that any data and information about the visits of Platform may not be transmitted to Google Analytics. The installation of the browser add-ons is considered an objection by Google. If the information technology system of the data subject is later deleted, formatted, or newly installed, then the data subject must reinstall the browser add-ons to disable Google Analytics. If the browser add-on was uninstalled by the data subject or any other person who is attributable to their sphere of competence or is disabled, it is possible to execute the reinstallation or reactivation of the browser add-ons.

Further information and the applicable data protection provisions of Google may be retrieved under https://www.google.com/intl/en/policies/privacy/ and under http://www.google.com/analytics/terms/us.html. Google Analytics is further explained under the following Link https://www.google.com/analytics/.

  1. DATA PROTECTION PROVISIONS ABOUT THE APPLICATION AND USE OF SERVICE PROVIDERS FOR BEHAVIORAL MARKETING

Hart & Highland uses remarketing services to advertise on third party websites to you after you visited our Platform. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Platform.

Google AdWords

Google AdWords remarketing service is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Facebook

Facebook remarketing service is provided by Facebook Inc.

You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950

To opt-out from Facebook's interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.

For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation

Pinterest

Pinterest remarketing service is provided by Pinterest Inc.

You can opt-out from Pinterest's interest-based ads by enabling the "Do Not Track" functionality of your web browser or by following Pinterest instructions: http://help.pinterest.com/en/articles/personalization-and-data

You can learn more about the privacy practices and policies of Pinterest by visiting their Privacy Policy page: https://about.pinterest.com/en/privacy-policy.

  1. PAYMENT METHOD: DATA PROTECTION PROVISIONS ABOUT THE USE OF STRIPE AS A PAYMENT PROCESSOR

On this Platform, we have integrated components of Stripe. Stripe is an online payment service provider. Payments are processed via so-called Stripe accounts, which represent virtual private or business accounts. Stripe is also able to process virtual payments through credit cards when a user does not have a Stripe account. A Stripe account is managed via an e-mail address, which is why there are no classic account numbers. Stripe makes it possible to trigger online payments to third parties or to receive payments. Stripe also accept trustee functions and offers buyer protection services.

Stripe’s services in Europe are provided by a Stripe affiliate—Stripe Payments Europe Limited (“Stripe Payments Europe”)—an entity located in Ireland. In providing Stripe Services, Stripe Payments Europe transfers personal data to Stripe, Inc.

If you choose “Stripe” as the payment option on the Platform, we automatically transmit the data of the data subject to Stripe accordingly. By selecting these payment options, you agree to the transfer of personal data required for payment processing.

The personal data transmitted to Stripe is usually first name, last name, address, email address, IP address, telephone number, mobile phone number, or other data necessary for payment processing. The processing of the purchase contract also requires such personal data, which are in connection with the respective order.

The transmission of the data is aimed at payment processing and fraud prevention. We will transfer personal data to Stripe, in particular, if a legitimate interest in the transmission is given. The personal data exchanged between Stripe and the controller for the processing of the data will be transmitted by Stripe to economic credit agencies. This transmission is intended for identity and creditworthiness checks.

Stripe will, if necessary, pass on personal data to affiliates and service providers or subcontractors to the extent that this is necessary to fulfil contractual obligations or for data to be processed in the order.

You may have the possibility to revoke consent for the handling of personal data at any time from Stripe. A revocation shall not have any effect on personal data which must be processed, used or transmitted in accordance with (contractual) payment processing.

The applicable data protection provisions of Stripe may be retrieved under https://stripe.com/en-in/privacy.

  1. LEGAL BASIS FOR THE PROCESSING

Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when processing operations are necessary for the supply of goods or to provide any other service, the processing is based on Article 6(1) lit. b GDPR. The same applies to such processing operations which are necessary for carrying out pre-contractual measures, for example, in the case of inquiries concerning our services. If we are subject to a legal obligation by which processing of personal data is required, such as for the fulfilment of tax obligations, the processing is based on Art. 6(1) lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or another natural person. Then the processing would be based on Art. 6(1) lit. d GDPR. Finally, processing operations could be based on Article 6(1) lit. f GDPR. This legal basis is used for processing operations which are not covered by any of the abovementioned legal grounds, if the processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. Such processing operations are particularly permissible because they have been specifically mentioned by the European legislator. It is considered that a legitimate interest could be assumed if the data subject is a client of the controller (Recital 47 Sentence 2 GDPR).

  1. THE LEGITIMATE INTERESTS PURSUED BY THE CONTROLLER OR BY A THIRD PARTY

If you are from the European Economic Area (EEA), Hart & Highland legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Hart & Highland may process your Personal Data because:

  • We need to perform a contract with you

  • You have given us permission to do so

  • The processing is in our legitimate interests and it's not overridden by your rights

  • For payment processing purposes

  • To comply with the law.

  1. Children's Privacy

Our Platform does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

  1. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Hart & Highland will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

  1. PERIOD FOR WHICH THE PERSONAL DATA WILL BE STORED

The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfilment of the contract or the initiation of a contract. If the data subject requests for termination or terminates his Hart and Highland Account, the personal data shall be retained for a period of 1 year from date of termination.

  1. "Do Not Track" Signals

We do not support the Do Not Track ("DNT") feature that some web browsers offer. DNT is a browser setting that allows users to express their preference not to be tracked by websites as they browse the internet. When DNT is enabled in your browser, it sends a signal to websites indicating your desire for privacy and that you do not wish to have your online activities monitored.

To manage your DNT preferences, you can enable or disable this feature by navigating to the Preferences or Settings section of your specific web browser. Each browser may have different methods for setting DNT, but generally, you can access these options within the Privacy or Security settings.

  1. PROVISION OF PERSONAL DATA AS STATUTORY OR CONTRACTUAL REQUIREMENT; REQUIREMENT NECESSARY TO ENTER INTO A CONTRACT; OBLIGATION OF THE DATA SUBJECT TO PROVIDE THE PERSONAL DATA; POSSIBLE CONSEQUENCES OF FAILURE TO PROVIDE SUCH DATA

We clarify that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual provisions (e.g. information on the contractual partner). Sometimes it may be necessary to conclude a contract that the data subject provides us with personal data, which must subsequently be processed by us. The data subject is, for example, obliged to provide us with personal data when we sign a contract with him or her. The non-provision of the personal data would have the consequence that the contract with the data subject could not be concluded. Before personal data is provided by the data subject, the data subject must contact us. We will clarify to the data subject whether the provision of the personal data is required by law, contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of non-provision of the personal data.

 


 
 

 Acceptable Use Policy

Last Updated: Wednesday, November 27, 2024

  1. introduction

Thank you for choosing Hart and Highland LLC (“Hart and Highland” “we”, “us”, “our”). This Acceptable Use Policy (“Agreement”) is an integral part of the Terms. This Agreement is between us and you, the users (“user” “you” “your”) who access and use our services through our mobile application, our website at: www.hartandhighland.com, media form, media channel, mobile website, and related, linked, or otherwise connected thereto (“hereinafter collectively referred to as the “Platform”). This Policy is intended to promote the lawful and responsible use of our services and protect the rights of Hart & Highland

  1. Permitted Use

HART & HIGHLAND LLC MAKES REASONABLE EFFORTS TO ENSURE THAT ALL VIDEOS IN OUR LIBRARY ARE ORIGINAL OR PROPERLY SOURCED. HOWEVER, WE CANNOT GUARANTEE THAT ALL CONTENT WILL BE FREE FROM CLAIMS OF INTELLECTUAL PROPERTY (IP) INFRINGEMENT.

    1. You may use our Platform only for lawful purposes and in accordance with this Agreement. Permitted uses include:

      1. 2.1.1.Downloading and Using Licensed Videos

You may download and use licensed videos from our library, provided that such use complies with the terms of the digital license. This includes:

        1. 2.1.1.1.Downloading videos solely for personal, professional, or commercial use within the scope of the license granted.

        2. 2.1.1.2.Storing downloaded videos securely to prevent unauthorized distribution or access.

        3. 2.1.1.3.Ensuring all uses of the videos align with this Policy and applicable laws.

      1. 2.1.2.Displaying and Incorporating Videos

        1. 2.1.2.1.You may display, incorporate, or otherwise use licensed videos for personal, professional, or commercial purposes, provided:

        2. 2.1.2.2.

        3. 2.1.2.3.The videos are used as part of lawful projects, campaigns, or other activities.

        4. 2.1.2.4.The use does not misrepresent the origin of the content or violate applicable intellectual property laws.

        5. 2.1.2.5.The videos are not altered or presented in a way that harms the reputation or integrity of Hart & Highland LLC.

        6. 2.1.2.6.The videos are not used in any context that promotes hate speech, discrimination, or unlawful activities.

      2. 2.1.3.Engaging with the Platform

        1. 2.1.3.1.You are encouraged to engage with our Platform to:

        2. Review examples of our work, including photography, videography, design, and marketing projects, for inspiration or evaluation.

        3. Explore and learn more about our list of services, team approach, and areas of expertise.

        4. Use provided contact methods to connect with us for inquiries, schedule calls, or request quotes for customized services.

      3. 2.1.4.Compliance with Licensing Terms

        1. 2.1.4.1.All use of licensed content must adhere to the specific terms outlined in the digital license agreement, including:

  1. Ensuring videos are used only for the purposes permitted under the license.

  2. Avoiding redistribution, resale, or incorporation into competing services.

  3. Retaining any embedded or attached metadata indicating ownership or licensing.

      1. User Responsibility

        1. It is your responsibility to ensure that all usage complies with the following:

  1. Relevant intellectual property laws and any other applicable legal regulations.

  2. The specific restrictions and permissions provided under this Policy and the licensing agreement.

  3. By using the Platform, you acknowledge and agree that permitted uses are subject to these terms and conditions. Failure to adhere to the outlined uses may result in suspension or termination of access, as well as additional legal action as deemed necessary.

  4. You are solely responsible for ensuring that your use of any licensed video complies with all applicable laws, regulations, and third-party intellectual property rights.

  5. Any modifications, edits, or alterations made by you to the licensed videos are done at your own risk. Hart & Highland LLC is not responsible for any claims arising from changes you make to the original content. If a third party asserts that your use of a licensed video violates their intellectual property rights, you bear full responsibility for resolving such claims, including any associated costs, such as advertising fees, damages, or settlements.

  6. Hart & Highland LLC shall not be held liable for any fees, costs, or damages incurred by you as a result of using licensed videos in advertisements, campaigns, or other materials, even if a third party claims that the content violates their intellectual property rights.

  1. Prohibited Use

You may not use our Platform, or any content accessed through it, for any unlawful or prohibited purposes. Prohibited uses include, but are not limited to, the following:

    1. Violation of Rights

      1. 3.1.1.Unauthorized Distribution: Reselling, sublicensing, or redistributing licensed videos, images, or other content obtained from Hart & Highland LLC.

      2. 3.1.2.Intellectual Property Infringement: Using our content in a way that infringes on copyrights, trademarks, patents, or other intellectual property rights, including altering, duplicating, or misrepresenting the ownership of the content.

      3. 3.1.3.Unlawful Use: Exploiting our content for any purpose that violates applicable local, national, or international laws.

    2. Competing Services

      1. 3.2.1.Competitive Use: Incorporating our videos or other content into a product or service that directly or indirectly competes with Hart & Highland LLC’s offerings, such as photography, videography, design, or subscription services.

      2. 3.2.2.Unauthorized Replication: Using our content as a core component of a new service or platform intended to compete with our Platform or dilute our brand.

      3. 3.2.3.Harmful Activities

      4. 3.2.4.Technological Disruption: Engaging in activities that disrupt the operation of our Platform, servers, or other infrastructure, including:

      5. 3.2.5.Uploading, transmitting, or sharing any viruses, malware, or harmful software.

      6. 3.2.6.Launching denial-of-service (DoS) attacks or other disruptive actions targeting our systems or users.

      7. 3.2.7.Unauthorized Access: Attempting to hack, gain unauthorized access to, or bypass security measures protecting the Platform or Services..

    3. Misrepresentation

False Affiliations: Using Hart & Highland LLC’s name, brand, logo, or any content to falsely imply an affiliation, sponsorship, or endorsement.

Deceptive Practices: Presenting yourself, your business, or your content in a way that misleads others regarding the origin, approval, or purpose of Hart & Highland LLC’s materials.

    1. Inappropriate Use of Content

      1. 3.4.1.Offensive or Illegal Contexts: Using our videos or content in projects or campaigns that promote violence, hate speech, discrimination, unlawful conduct, or any other offensive or harmful purposes.

      2. 3.4.2.Moral and Ethical Concerns: Using our content in ways that could harm our reputation, such as in adult content, political propaganda, or defamatory materials.

    2. Breach of License Terms

      1. 3.5.1.License Misuse: Using content outside the scope of the digital license provided, including failing to comply with restrictions on redistribution, modification, or resale.

      2. 3.5.2.Non-Permissive Modifications: Altering our content in a manner that violates the terms of use, misrepresents its origin, or breaches applicable intellectual property laws.

  1. Indemnification

    1. You agree to indemnify and hold harmless Hart & Highland LLC, its officers, employees, and agents from any claims, liabilities, or expenses (including reasonable attorneys' fees) arising out of or related to:

      1. 4.1.1.Your use of licensed videos, including modifications or alterations made by you.

      2. 4.1.2.Third-party claims asserting intellectual property rights violations due to your use or modification of the licensed videos.

  2. Digital Licensing

Users of the subscription services are granted a non-exclusive, non-transferable digital license for each video downloaded, as outlined in our Terms and Conditions. This license permits lawful and compliant use of the content while safeguarding the intellectual property rights of Hart & Highland LLC. Under this license, the following conditions apply:

    1. No Attribution Required

Users are not obligated to credit Hart & Highland LLC when incorporating the downloaded videos into their personal, professional, or commercial projects.

    1. Scope of Use

The license permits use of the videos solely for the purposes specified in the subscription agreement, including but not limited to marketing, advertising, educational, or creative projects.

    1. Compliance with Applicable Laws

Users are responsible for ensuring that all uses of the licensed content comply with local, national, and international laws, as well as any applicable industry regulations.

Failure to adhere to these licensing terms may result in the suspension or termination of the subscription and/or legal action as deemed appropriate by Hart & Highland LLC. For full details on the rights and restrictions under this license, please refer to our Terms and Conditions.

  1. Enforcement

    1. Monitoring and Compliance

      1. 6.1.1.Hart & Highland LLC reserves the right to monitor, investigate, and enforce compliance with this Policy to maintain the integrity and lawful use of our Platform. We may employ tools or methods to identify and address potential violations.

    2. Consequences of Violations

      1. 6.2.1.If a violation of this Agreement is detected or suspected, we reserve the right to take appropriate action, including but not limited to:

      2. 6.2.2.Suspension or Termination

      3. 6.2.3.Immediate suspension or termination of access to our Platform, with or without prior notice, depending on the severity of the violation.

      4. 6.2.4.Legal Action

      5. 6.2.5.Initiating legal proceedings or reporting unlawful activities to the relevant authorities as necessary to protect our rights, intellectual property, or the safety of our Platform and users.

      6. 6.2.6.Other Remedies

      7. 6.2.7.Imposing additional measures, such as restricting certain features or functions, or requiring the removal of unauthorized or infringing content.

    3. No Refunds

      1. 6.3.1.In the event of enforcement actions such as suspension or termination of access, users will not be entitled to any refunds or compensation for unused portions of subscription services.

  2. Reporting Potential IP Issues

If you become aware of a potential intellectual property issue related to any content provided by Hart & Highland LLC, you agree to notify us promptly so that we may investigate and, if necessary, take appropriate action to address the issue.

  1. Reporting Violations

If you believe this Policy has been violated, you are encouraged to report the incident promptly to Hart & Highland LLC by contacting us. Please include:

A detailed description of the suspected violation.

Any evidence or supporting materials, such as screenshots or links.

Reports will be reviewed confidentially, and appropriate actions will be taken in line with this Agreement. We appreciate your cooperation in helping us maintain a secure and compliant Platform for all users.

  1. CONTACT

You may contact us through our Platform or the address provided below:

hello@hartandhighland.com

2510 Main Street, Suite 209

Santa Monica, CA 90036

310-431-9264